Monday, August 25, 2014

The Perfect Storm

by Nancy Turnage, VRPS Central Office

Lori Haislip is a very welcome and wonderful addition to Central Office.  She is managing the theme park ticket program and daily accounting processes for VRPS.  On the last day of her very first week at VRPS, she experienced "The Perfect Storm".  

* Friday, August 1 was the "early, online 2014 VRPS Annual Conference registration deadline".  And, since it was a Friday, in August, and since lots of folks were off-site, the task of registration was left to "many-an-admin" around the state to register Professionals in their Agencies.  Without their VRPS login id's.  And many of whom had expired or soon-to-expire memberships.

* Friday, August 1 was also, obviously, the first day of August, which means VRPS invoices consignment ticket agencies for their July EZTicket (Busch Gardens and Water Country) ticket sales.  This is of great importance because VRPS makes payment for those tickets to the vendor on August 11, just ten days later.

* Friday, August 1 is also the first day of the month in the calendar year when most, yes MOST, of the VRPS memberships are up for renewal.

* Friday, August 1 was the last business day before the weekend deadline for 2014 Kings Dominion Parks and Recreation Days discount tickets - use or lose for some customers, use or return for others.  Everybody wants tickets!

* Lo and behold, it is also the first day of the month in the calendar year when the Foundation memberships are also up for renewal.

* Oh, and the VRPS server was scheduled for maintenance (first Friday of every month), with a new tech this month, so we were offline for 20+ minutes.

After being understaffed for three months, I am happy to report that we very much survived, and Lori came back on Monday, so it will be (fingers crossed) smooth sailing for a bit.

To all our members:  Fair winds and following seas ....

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